Hi, I’m Nick Phillips
Creative Technologist | LMS Administrator | Problem Solver | Penguin Lover
I’m a multidisciplinary creative who bridges the gap between design, technology, and learning. Whether it’s building beautiful interfaces, managing complex learning systems, or creating thoughtful user journeys, I thrive where creativity meets strategy.
With 10+ years of experience, I’ve designed over 1,000 digital learning experiences, solved thousands of technical challenges, and helped global teams scale education with accessible, engaging content.
I’ve supported 13,000+ monthly learners as an LMS Help Desk Tech, I also build visuals, content, and systems that actually work.
A human being should be able to change a diaper, plan an invasion, butcher a hog, conn a ship, design a building, write a sonnet, balance accounts, build a wall, set a bone, comfort the dying, take orders, give orders, cooperate, act alone, solve equations, analyse a new problem, pitch manure, program a computer, cook a tasty meal, fight efficiently, die gallantly. Specialization is for insects.
— Robert Heinlein, Time Enough for Love
Services
Creative + Design
- Illustration & Iconography
- Web Design
- Wireframes to Front-end
- Motion Graphics & Video Editing
- Brand Development
LMS + Content
- LMS Administration
- SCORM/eLearning Development
- Accessible Job Aids & Knowledge Base Articles
- Course Content Creation
Marketing + Technology
- Email Design + Deployment
- CRM Integration
- Analytics Reporting
Systems + Support
- Troubleshooting complex LMS environments
- Ticketing systems
- Cross-functional support for vendors, staff, and learners
Tools
Creative
- Illustrator
- InDesign
- Photoshop
- After Effects
- Rhino 3D
eLearning
- Storyline
- Adapt
- Captivate
- Camtasia
- Hapyak
Marketing
- Salesforce
- Klayvio
- Hubspot
- WordPress
Data
- Tableau
- Google Data Studio
- Smartsheet
LMS
- Litmos
- Sumtotal
- Stream LXP
- Absorb
Support
- Zendesk
- ServiceNow
Projects
What They Say
Tonya Gibson
Manager of Training at Amway
I have worked with Nick directly over the past 18 months and if you are ever in need of a dedicated and passionate Learning Systems Administrator, who is always looking for his next challenge, Nick is your person!! Nick’s abilities to work within a variety of learning system tools such as Adapt and Stream LXP by Learning Pool, HapYak, Brightcove, and Qualtrics XM platforms, to name a few, has brought much creativity and success to our teams. Nick’s ability to manage and collaborate with cross functional partners and international market colleagues is also a strong suit of his. I am happy to have the opportunity to work with Nick and endorse him!!
Eric Kuhn
Digital Learning Strategist with a focus on the user experience
I have worked with Nick for many years and have always been impressed with his ability to adjust and adapt to many the many different requests and tasks that have put before him. He has served as our internal LMS administrator, as well as consulting with our diverse markets on content development, design, analytics, localization and LMS implementation to service our external audience that numbers in the hundreds of thousands.
Monica Vergara
Helping schools, businesses, and organizations optimize, develop, and engauge talent
Nick is one of the most dedicated and customer-focused people I’ve ever had the chance to work with. He approaches every project with a true design-thinking mindset that contributes to both efficiency and aesthetics. Nick has a deep knowledge of Learning Management Systems, Learning Experience Platforms and Survey Management tools and is always ready to provide insights and support into how these systems operate so that our team can be informed and leverage them to the fullest. Working with Nick I’ve expanded my ability to present complex data in a visually-friendly manner while making the user experience easier. I highly recommend Nick for any design or user-experience initiative – large or small. His knowledge and commitment to finding the best solution for his clients are great assets. He truly goes to bat for you and he does it all in the most approachable and collaborative manner. Thank you, Nick!!
Randy Fingleton
Sr. Digital Product Owner of Education at Amway (CAL, CSPO)
Nick played an important role in our department helping support our courseware testing efforts in LMS and our mobile solution. He is very detail oriented, understands SCORM very well and delivered the results we expected. I highly recommend Nick for his capabilities in this area.
Mike McIntosh
Software Testing Team Lead at Amway
I asked Nick if he would design, develop, and implement a non-profit web site that is flexible and easy to maintain as well as inviting and attractive with a great user experience. He did a quick initial draft and then we partnered on design and content changes. Because of his implementation, it was quick to do so. He has also chosen to administer the site, making content and creative changes. He is very easy to work with and receives positive and constructive feedback equally well. He has also displayed a strong work ethic and a commitment to get things done that he has said he would.
J Oscar Bittinger
DESIGN/DEVELOP: Web, UI, CMS, eLearning – Engaging WRITING: Tech, Promo, Social – EDITING: Photo, Audio, iBooks, Video
Nick Phillips is smart, inquisitive, a creative visualizer, a quick study, can get grab a task like a bulldog but also knows when to let it go and seek collabortion. He’s good humored, and a fine team memeber. I have worked with Nick Phillips and I would be glad to do so again.
Colette Smiley
Dental Director, Health Net of West Michigan Chair, The Leukemia & Lymphoma Society Michigan Board of Trustees
I have had the opportunity to get to know and work with Nick through a grassroots, public health organization. Nick managed the visioning and design of our organization’s logo, and other printed materials. While collaboratively working with a diverse group of volunteers, Nick was able to professionally and creatively address our needs and achieve an excellent result.
Dixie Newell
Instructor at University of Toledo/School Psychologist
Nick and I were involved in a public service project together. Nick designed our logo, brochures, and activity programs. He demonstrated creativity, efficiency, and he produced high quality designs. He was very knowledgeable in his field and patient with all of his team members. I would highly recommend Nick for any design project and would love to work with him again!